Posted 06/04/2015 at 7:59 AM
Posted 2 years ago
For anyone who owns the Beats Pill XL Speakers, Apple would like you to refrain from using them immediately.
Apple issued a voluntary recall of the speakers on Wednesday, citing instances that saw the speakers’ battery overheat and cause a fire hazard.
While they claim that these situations where this occurred were rare, (eight cases among over 200,000 sold in the United States and Canada) they are still offering a refund to those customers who return the product.
Those seeking a refund have to go to a special website and fill out a form to receive a box with postage paid to return the Pill XL Speakers.
Once Apple receives them, customers should expect an electronic payment worth $325 or opt to get store credit.
Apple will not accept returns in any of their stores.
The refund credit is more than the original retail price of the speakers, which was $299 – which is possibly a way for Apple to settle the matter quickly as they prepare for the WWDC event on June 8th, where more news involving Beats Music may be announced.
Apple acquired the music electronics company in 2014.