Posted 01/23/2014 at 5:33 PM
Posted 3 years ago
If you have a mobile site with DudaMobile and your site is down, and your PayPal subscription was cancelled, you’re not alone. An unknown number of DudaMobile mobile sites were accidentally cancelled by PayPal, resulting in mobile sites experiencing downtime.
DudaMobile will manually restore your site if you’ve been affected by this.
UPDATE: DudaMobile’s Chief Revenue Officer Alan Keller reached out to us and assured us that PayPal users affected by this issue would not have to renew their payment subscriptions themselves, and that DudaMobile would reactivate the cancelled subscriptions from their end.
When we contacted PayPal concerning this issue, they claimed to have no knowledge of any problem on their end, and refused to answer any further questions by hanging up the phone on us.
More information is available on DudaMobile’s Twitter Page.