Top 5 Chat Options For Your WordPress Site

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Posted 3 years ago

Top 5 Chat Options For Your WordPress SiteLooking at the importance of Social Media in business, WordPress has introduced some outstanding plugins to integrate social media in WordPress sites. At the moment, Facebook is the biggest sensation in the world of Social Media, so here are the top 5 Chat options for your WordPress site.

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Tawea

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Tawea, the Facebook Chat, is one such interesting option. Once you add this plugin to your blog, you can start chatting with your friends in a bar that appears at the bottom right of your site. You can log in to this plugin via your Facebook account and start chatting with friends.

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Features of Tawea:

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  • Tawea enables both public and private chats.
  • This plugin is Facebook integrated.
  • Most importantly, it is free of cost.
  • It has very simple UX.
  • It has built-in social toolbar.
  • This plugin is compatible with all desktop browsers.
  • It has the feature of drag & drop and can share anything.
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Benefits of Tawea:

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This plugin presents many benefits for the blogger. The most important benefit is that you can know which posts your visitors are reading. Moreover, Tawea also presents online live chat support that you can offer from your website. Additionally, you don’t need to install any other hardware or software along with the plugin. It can be installed easily in one click.

The Tawea plugin is compatible with Google Chrome, Mozilla Firefox, Opera Next, Safari and Internet Explorer.

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Casengo

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Casengo is another interesting chat option for your WordPress site. This is customer support software that enables live chat and email along with social media. With the Casengo plugin for WordPress, you can add live chat to your blog or site very quickly and effortlessly. Casengo also allows easy handling of queries directly from your site by means email and live chat. By enabling faster response to customer queries, Casengo helps you increase customer satisfaction.

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Features of Casengo:

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  • The plugin is free to try for 30 days.  The first user is always free.
  • Provides excellent service to users.
  • Casengo users do not need any technical knowledge to get this plugin running.
  • With Casengo you can change both text and color to match your corporate identity.
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Benefits of Casengo:

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The best benefit of Casengo is that it allows centralizing of all customer inquiries, either through email, chat or social media, in one inbox. Casengo needs just two minutes to set up the account, and it’s also very easy to install the WordPress Live Chat widget.

To configure Casengo, all you need is a Casengo account. If you have an account already, you will be ready to go in two minutes, tops. If you do not have an account, you first need to sign up for one.

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Magnumchat

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The Magnumchat plugin is a live chat and conversion software that adds the Magnumchat script on the website. With this plugin, you can add real-time interactions of live chat along with visitor tracking. This plugin also helps in generating more leads and increasing sales and customer service on your site. Here again, you need a Magnumchat account to get started.

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Features:

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  • Magnumchat offers a free trial of 14 days for users of WordPress. The plugin doesn’t charge anything for the first user, per domain.
  • The plugin takes just a couple of minutes to get started for a Magnumchat account holder.
  • There is 24/7 help available to help those interested in using the plugin.
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Benefits:

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The best benefit of Magnumchat is that it adds the Magnumchat script on the website and assists in things like real time chat interactions, visitor tracking, lead generation and customer service.

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Live2Support

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Live2Support is a live chat plugin for WordPress with advanced features. It enables real time customer engagement. Since it’s a Live Chat Software service, it allows easy plug and play live chat, and it can be done without installing any software. All you need is to place a few lines of code on your site to facilitate the Live Support option on your website.

Live2Support is a flexible and multipurpose plugin, and it allows the user to have separate chat windows for various uses. For instance, you can have windows for product promotions, technical support, sales, billing as well as customer service departments and so on.

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Features:

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  • This plugin enables real time customer engagement.
  • This is a simple live chat service.
  • It doesn’t need any software installation, nor does it need the user to have IT expertise.
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Benefits:

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Live2Support’s live support application produces comprehensive chat transcripts, which can be used to conduct market research, develop customer profiles, train chat operators and evaluate chat operator performance. With this plugin, you can monitor real time visitors.

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Live Chat Software by HelpOnClick

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Live Chat Software is an interesting plugin that installs the live chat widget of HelpOnClick on your WordPress site. This plugin enables real time chat with people who visit your website. This can help increase the rate of sales and conversions on your site.  You can offer your customers person to person customer service and utmost satisfaction, which is possible only in live chat.

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Features:

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  • This plugin is very simple to install. You simply need to copy and paste.
  • You can go live in less than five minutes.
  • The plugin offers the simple HelpOnClick chat widget, which allows real time monitoring of traffic and direct interaction with customers.
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Benefits:

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This plugin can easily convert your visitors to happy customers by interacting with them live.  It also aids in increasing sales and conversion rates. Along with being easy to install, the plugin also provides real time traffic monitoring.

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The best part about most of these chat options is that you can download most of these plugins free of cost.

– Ady Sachdeva

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